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Privacy and cookies

No tracking cookies. What the site, the chat, the platform and the upload services process, for how long, and who to ask. Draft for legal review.

Decision pending  Whether "Privacy and cookies" stays as described is not yet decided. It is on the site so the team can see it in place.

View as MarkdownUpdated 2026-09-29

Draft. To be reviewed before go-live.

  • Cookies: none for tracking. A language preference and a remembered chat panel state are stored in your browser only.
  • Analytics: page and button counts without personal data, to see what visitors ask for.
  • Chat: questions are processed to answer them; status lookups by 10-digit ID show operational data of that charger only. Conversations are not used to train models.
  • Platform and app: the data needed to run your charger and your account; see the app’s terms.
  • Upload services: described on each service page; files are deleted after the advice is sent.
  • Contact: privacy questions to info@edgetech.eu, Edge FS B.V., Brigittenstraat 11, 3512 KJ Utrecht.